busybusy Privacy Policy





This Privacy Policy governs the manner in which busybusy Inc. (“busybusy,” “Company,” “our,” “us,” or “we”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the busybusy.io platform (“Platform”) and busybusy.com website, including associated or successor websites which refer to this Privacy Policy (collectively with the Platform, our “Website”).


This Privacy Policy applies to the Website and all products and services offered by busybusy and describes the types of information we may collect from you or that you may provide when you interact with our Website, and our practices for collecting, using, maintaining, protecting, and disclosing that information. Except as otherwise described herein, this Privacy Policy does not apply to information collected through any other means, including on any other website operated by us or any third party or through any application or content (including advertising) that may link to or be accessible from our Website.


Please read this Privacy Policy carefully. By accessing or using our Website, you consent to our collection, use, sharing, and disclosure of your personal information as described in this Privacy Policy. If any term in this Privacy Policy is unacceptable to you, please do not use our Website or provide us with any personal information.


Changes to this Privacy Policy. busybusy has the discretion to update this privacy policy at any time. When we do, we will post a prominent notification on our Website and/or send a notification to the email address associated with a user’s account. Any changes or updates will be effective immediately upon posting to this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.


Residents of California, Colorado, Connecticut, Utah, Virginia, and other states with similar laws have additional rights. Residents of California should review Section X below to learn more. Residents of Colorado, Connecticut, Utah, Virginia, and certain other states should review Section XI below to learn more.




We collect information about you in the following ways:


  1. Information You Provide or We Collect About You Directly

We collect several types of information from and about Users of our Website, which may include information defined as personal data, personal information, or personally identifiable information under applicable law (“personal information”). We may collect personal information from Users in a variety of ways, including but not limited to when Users: visit our Website, register on the Website, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Website. Users may be asked for, as appropriate: name, email address, mailing address, phone number, payment information, and camera access. We will collect sensitive and personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal information. Refusal to provide certain information may prevent Users from engaging in certain Website related activities. We may collect other personal information we specifically request, or you voluntarily provide.


We may also collect information directly from you when you apply to work with or for us, such as your contact information (which may include postal address, email address, and phone number), job application information (which may include skills, employment history, education, or other related information such as your website, blog, or portfolio information), information of your references, and any social media or compensation information you elect to provide. If you provide personal information of a third party (such as a reference), you are responsible for providing any notices and obtaining any consents necessary for us to collect and use such personal information as described in this Privacy Policy.


  1. Information We Automatically Collect About You

As with many websites and applications, when you interact with our Website, we may use automatic data collection technologies to collect and log certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website (e.g., browser name, traffic data, logs, other communication data, and resources that you access and use on our Website), the type of computer and technical information about Users means of connection to our Website, such as the operating system and the Internet service providers utilized and location data, such as precise geolocation and/or location information we derive from your IP address or other device settings, which we collect to ensure you reside in a jurisdiction in which you are eligible for using our Website, to comply with relevant laws, and for fraud prevention purposes.


  1. Web Browser Cookies

Our websites may use “cookies” to enhance User experience. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, better understand how site visitors use the website, and provide more targeted content to its site visitors. User’s web browsers places cookies on their device for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the websites may not function properly. For more information about cookies, including links to web browser instructions for disabling and managing such tracking devices, visit https://optout.networkadvertising.org/.




busybusy may use information, including personal information, we collect for the following business purposes:

      • TO RUN AND OPERATE OUR APP. We may need your information to display content on the Website correctly.
      • TO IMPROVE CUSTOMER SERVICE. Information you provide helps us respond to your customer service requests and support needs more efficiently and perform our contractual obligations.
      • TO PERSONALIZE USER EXPERIENCE. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
      • TO IMPROVE OUR APP. We may use feedback you provide to improve our products and services.
      • TO PROCESS PAYMENTS. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not disclose this information to outside parties except to the extent necessary to provide the service.
      • TO RUN A PROMOTION, CONTEST, SURVEY OR OTHER APP FEATURE. To send Users information, in accordance with applicable law, about topics we think will be of interest to them.
      • TO MANAGE PRODUCT REVIEWS AND RATINGS. We may use third party service providers to help us manage product reviews and ratings left by Users.
      • TO SEND PERIODIC EMAILS We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
      • IN THE EVENT OF A BUSINESS TRANSACTION. We may use information to in the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation, we may transfer, sell, or assign to third parties information concerning your relationship with us, including, without limitation, personally identifiable information that you provide and other information concerning your relationship with us.
      • TO MAINTAIN SECURITY. We may use information to help maintain the safety, security, and integrity of our Website, products and services, databases, other technology assets, and business.
      • FOR THIRD PARTIES TO PERFORM SERVICES. To disclose to third parties for the performance of services provided to us, including third-party providers of services related to the operation and management of our Website, or in connection with the administration and support of the activities noted above.
      • FOR RECRUITING ACTIVITIES. To conduct recruiting and hiring activities for opportunities with busybusy. If you apply to work with or for us, we will review the information you submit to determine if your qualifications and experience match any available opportunities at busybusy, to verify the information you provide, communicate with you regarding any opportunities, improve our recruiting processes, process your onboarding if hired, and comply with applicable labor and employment laws.




We do not sell, trade, or rent Users’ personal information to others. We may disclose generic aggregated demographic information not linked to any personal information regarding visitors and users to our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out newsletters or surveys. We may disclose your information to these third parties for those limited purposes. We may also disclose information as set forth in Section X(C) below.




      1. Biometric Information You Provide or We Collect About You Directly

The Company, its customers, its vendors, and/or licensors of the Company’s time and attendance software collect, retain, and use facial recognition data for users of the busybusy time tracking app (“Tool”), who have opted in to the facial recognition feature with a signed Written Release for Collection and Use of Biometric Information (“Opt-In Users”). The Tool uses scanning technology to capture the geometry of each Opt-In User’s face (referred to as “biometric identifiers” and “biometric information”). Capturing face images of anyone other than yourself is not permitted.


      1. Biometric Information Use

The Company, its customers, its vendors, and/or the licensors of the Company’s time and attendance software use biometric information of Opt-In Users for the purpose of enabling the Tool to recognize and record each Opt-In User’s face to verify the identity of employees and to record time entries when using the Company’s biometric time clocks and/or time clock attachments. Biometric time clocks are computer-based systems that scan an employee’s facial geometry for the purpose of personal identification. The computer system extracts unique data points and creates a unique mathematical representation used to verify the employee’s identity, for example, when the employee arrives at or departs from the workplace. The mathematical representation is only used to verify your identity for timekeeping purposes.


      1. Biometric Information Sharing

Opt-In Users’ biometric information will be stored by service providers on busybusy’s behalf and may be disclosed to our customers of the Company’s time and attendance software for the purpose of verifying the correct employee is tracking time or updating an employee’s profile picture, or may be disclosed to our vendors, and/or licensor for the purpose of troubleshooting and making other technological improvements. As required by law, we have entered into written agreements with our customers, vendors, and licensors to employ appropriate technical and organizational measures to secure all biometric information collected.

We will not sell, lease, trade, or otherwise profit from biometric information in any way. We will not disclose, re-disclose, or otherwise disseminate biometric information without the Opt-In User’s consent to the disclosure or re-disclosure, unless the disclosure is needed to complete a financial transaction that the Opt-In User has authorized, or the disclosure is required by law or subpoena.


      1. Biometric Data Retention

We will retain Opt-In Users’ biometric information for no longer than is necessary to fulfill the purposes for which the information was originally collected. Within thirty (30) days after a period of three hundred and sixty six (366) days of inactivity with the Tool, the Company will permanently destroy all of your biometric information and biometric identifiers used in the biometric time clock system.


      1. Opt-Out of the Facial Recognition Feature

If you want to opt-out of the facial recognition features, please contact your employer.




Users may find advertising or other content on our Website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. This Privacy Policy does not apply to these third party websites. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website’s own terms and policies.




If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out newsletters or surveys. We may disclose your information to these third parties for those limited purposes provided that you have given us your permission. Users may opt out of our mailing list using the unsubscribe link included in the newsletter.




If you elect to receive text messages, we will send you recurring text messages regarding your transaction activity or other requests to the mobile number you provided even if your mobile number is registered on any state or federal Do Not Call list. If you do not agree to these Text Message Terms, do not sign up for text messages. You understand that you do not have to sign up for this program in order to make any purchases, and your consent to this program is not a condition of any purchase with us. Your participation in any SMS texting program is completely voluntary.


Your wireless carrier may assess certain fees or charges associated with your use of text messaging. We are not responsible for such fees. Your carrier may restrict or prohibit certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Our text message program applies only to mobile devices registered in the United States and with United States carriers. Please review your wireless carrier’s policies and contact them if you have any questions. You acknowledge that you are at least eighteen years of age and you have the consent of the wireless account holder to sign up for text messages and pay for any related fees. We may use an automatic dialing system or automated number selection system to send you text messages. Neither we nor the carriers are liable for any delays or failures in the receipt of any text messages. Delivery is subject to effective transmission from your network operator. You are responsible for updating your number with us and ensuring your account information is correct. Messages may be sent via SMS or MMS messaging. Text messages will be transactional (in response to your registration for our Services or requests to schedule a meeting, for example) in nature.


Users can expect up to 10 messages. Standard Msg/Data Rates Apply. Text “STOP” into 47092 to unsubscribe.


To request contact information text “HELP” to 47092.


Please contact us as set forth below with any questions regarding our text messages.




Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 (or 16 where applicable by law). If you are under 13, do not use or provide any information on our Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, contact us as described in Section XII below.




The California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) (Civil Code Section 1798.100, et seq.) (collectively, “California Law”), provides eligible California residents with specific rights with respect to our collection, retention, disclosing, and use of personal information. This section on Additional Information for Residents of California supplements this Privacy Policy and applies solely to eligible residents of the State of California (“consumers” or “you”) as of January 1, 2023. Any terms used but not defined in this section have the same meaning as defined in California Law.


In this section, when we talk about “personal information,” we mean information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.


A. Information We Collect


The categories below are those identified by California Law. Please note that we have not collected or do not collect every type of personal information identified in the examples below for all Users, and the types of personal information we collect about you depends on how you interact with us and our Website. For example, we may collect different personal information from Users who only visit the Website but do not use the Platform. Similarly, we may collect data from Platform Users that we do not collect from Users who only visit the Website. The following are categories of personal information that we have collected from consumers within the last twelve (12) months:



  • Identifiers: Such as your name, postal address, Internet Protocol (IP) address, unique personal identifiers, online identifiers, email address, telephone number, account name, or other similar identifiers. Under California Law, “unique identifiers” or “unique personal identifier” means a persistent identifier that can be used to recognize a consumer, a family, or a device that is linked to a consumer or family, over time and across different services.


  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)): Such as employment and employment history and financial account information.


  • Biometric information: Such as imagery of the iris, retina, or face.


  • Internet or other electronic network activity information: Such as your browsing history, search history, time spent on our Website, date and time of access, number of visits to our Website, and information regarding interactions with an internet website, application, or advertisement.


  • Precise geolocation data: Such as physical location or movements.


  • Sensory data: Such as audio and visual information.


  • Sensitive personal information: As set forth above, biometric information and precise geolocation information.

Please note that some of the categories of personal information described in California Law overlap with each other; for instance, your name is both an identifier and a type of data described in Cal. Civil Code 1798.80(e).


B. Information Disclosed to Third Parties for a Business or Commercial Purpose


busybusy may disclose your personal information to third parties for a business or commercial purpose. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the recipient both to keep that personal information confidential and not to use it for any purpose except in performing the contract. In the past twelve (12) months, we have disclosed the personal information categories identified in the “Information We Collect” section above to the following categories of third parties for a business or commercial purpose:


  • Internally: We may disclose your personal information to our affiliates, business partners, employees, and other parties who require such information to assist us with establishing, maintaining, and managing our business relationship with you.
  • With Our Customers: We may disclose your personal information to our customers for employee timekeeping purposes.
  • With Our Service Providers or Contractors: We may disclose your personal information to our service providers or contractors (including third-party hosting providers) that provide services on our behalf, such as for email marketing, data analytics, promotions, newsletters, notices, and other communications, or that assist us in monitoring, improving, and hosting the Website.
  • With Our Business Partners: We may disclose your personal information to our third-party business partners that provide perks or other features to you via the Website, including, for example, certain third-party products or services. Please be advised that the third party’s own privacy policy may apply to its use of your personal information.
  • In the Event of a Business Transaction: If we are exploring or go through a business transition or financial transaction, such as a merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, securities offering, or sale of all or a portion of our assets, we may disclose your personal information to a party or parties in connection with exploring or concluding such transaction.
  • For Legal Purposes: We will disclose your personal information when we think it is necessary to investigate or prevent actual or expected fraud, criminal activity, injury, or damage to us or others; when otherwise required by law, regulation, subpoena, court order, warrant, or similar legal process; or if necessary to assert or protect our rights or assets.
  • With Your Consent or Authorization: To anyone for whom you have authorized disclosure of information in this Privacy Policy.
  • Other: We may disclose your personal information for any other purpose disclosed by us when you provide the information.


C. Your Rights With Regard to Your Personal Information


California Law provides consumers with specific rights regarding their personal information. The following section describes your California Law rights and explains how to exercise those rights. Your California Law rights include the:


  • Right to Know and Access Your Information: You have the right to request that we disclose to you your personal information that we collected, used, or disclosed. Once we receive and confirm your verifiable consumer request (see Exercising Your Rights), we will disclose to you:
    • The categories of personal information we collected about you.
    • The categories of sources for the personal information we collected about you.
    • Our business or commercial purpose for collecting or disclosing that personal information.
    • The categories of third parties to whom we disclosed that personal information.
    • The specific pieces of personal information we collected about you.

Please note that we may still use aggregated and de-identified personal information that does not identify you or any individual.



  • Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. We may not be able to fulfill your request if we (or our service providers) need to retain your personal information for certain authorized purposes, such as to provide a good or service you requested, to secure our services, to protect against fraud, to improve our services, or to comply with or exercise rights under applicable law. Once we receive and confirm your verifiable consumer request (see Exercising Your Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
  • Right to Correct Inaccuracies: You have the right to request that we correct any of your personal information that we maintain about you that is inaccurate.
  • Right to Non-Discrimination: We will not discriminate against you for choosing to exercise any of your rights. If you exercise certain rights, understand that you may be unable to use or access certain features of the Website. Unless permitted by applicable law, we will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (iii) provide you a different level or quality of goods or services; or (iv) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
  • Right to Opt-Out of Sales or Sharing of Personal Information: We do not “sell” or “share” your personal information as defined under California Law.


D. Exercising Your Rights


To exercise the rights described above, please submit a consumer request to us by:


      • Emailing us at legal@busybusy.com with the subject line “Consumer Request” and the relevant right identified in the body of the email; or
      • Submitting a request to us by downloading, filling out, and sending us the following pdf: here.


To exercise your right to know, access, delete, or correct your personal information as described above, we need to verify your identity or authority to make the request and confirm the personal information relates to you. Only you, your parent, guardian (if you are under 13 years or age), conservator, a person to whom you have given power of attorney pursuant to California Probate Code sections 4000 to 4465, or an authorized agent may make a verifiable consumer request related to your personal information. You may, however, make a verifiable consumer request on behalf of your minor child if necessary. We will only use personal information provided in your consumer request to verify your identity or authority to make the request. Your verifiable consumer request must provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative. If using an authorized agent, we may require written proof of the agent’s permission to make a request on your behalf and verify your identity directly. We cannot respond to your request if we cannot verify your identity or authority to make the request. You may only make a verifiable consumer request for your right to access twice within a 12-month period.


E. Response Timing and Format


Once we have verified a request from a California consumer, where required, we will confirm receipt of the request within 10 business days and explain how we will process the request. We will make our best effort to respond to a verifiable consumer request within 45 days of its receipt. We may require an additional 45 days (for a total of 90 days) to process your request, but in those situations, we will provide you a response and explanation for the reason it will take more than 45 days to respond to the request. Our responses will include required information under California Law. For right to access requests, we will select a format that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process your verifiable consumer request unless it is manifestly unfounded or excessive. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.


F. Data Retention


We may retain all categories of your personal information described above for as long as needed to carry out the purposes described herein or as otherwise required by applicable law. Unless we are required or permitted by law to keep your personal information for a longer period of time, when your personal information is no longer necessary to carry out the purposes for which we process it, we will delete your personal information or keep it in a form that does not permit identifying you. When determining the retention period, we take into account various criteria, such as the nature of the use of the Website, your general relationship with us, the impact on our ability to provide you the Website if we delete your personal information, mandatory retention periods provided by law and the statute of limitations, and our use of your personal information for aggregated market research.


G. Other California Privacy Rights


California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email legal@busybusy.com.




Eligible residents of Colorado, Connecticut, Utah, Virginia, and states with other similar laws that may be applicable (“Covered States”) also have rights with respect to the personal information that busybusy collects about you. This section supplements this Privacy Policy and applies solely to eligible residents of Covered States.


Any terms not defined in this section have the same meaning as defined under applicable Covered State privacy law, including the Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act and Virginia Consumer Data Protection Act (“Covered State Laws”). Subject to certain exceptions, if you are an eligible resident of one of these states, you have certain privacy rights which may include, depending on your state of residency:


  • Right to Access: You have the right to confirm whether busybusy processes your personal information and access such personal information. You also have the right to obtain your personal information in a portable, and to the extent reasonable feasible, readily usable format that you can transmit without hinderance.
  • Right to Delete: You have the right to request that busybusy delete the personal information you have provided to us or that busybusy has otherwise obtained about you.
  • Right to Correct: You have the right to request that busybusy correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing of your personal information.
  • Right to Opt Out: You have the right to opt out of the processing of your personal information for the purposes of (i) targeted advertising, (ii) the sale of your personal information and (iii) profiling in furtherance of decisions, including, for eligible residents of Connecticut, solely automated decisions, that produce legal or similarly significant effects. We do not “sell” your information as defined in Covered State Laws.
  • Right to Appeal: You have the right to appeal busybusy’s decision with regard to your request to exercise any rights described herein.

To exercise the rights described above, please submit a consumer request to us by:

    • Emailing us at legal@busybusy.com with the subject line “Consumer Request” and the relevant right identified in the body of the email; or
    • Submitting a request to us by downloading, filling out, and sending us the following pdf: here.



If you have any questions about this Privacy Policy or our personal information practices, please contact us at legal@busybusy.com.

This document was last updated July, 2024.