You are only charged for active users.
A user who has logged into the app, the web, or has a time entry.
On our Pro plan, if all users become inactive, you will be charged for a minimum of one user.
If you have more than 200 users, we can offer special Enterprise pricing, contact us for more information.
*Our free plan is free up to 100 users.
You can add a new user at any time during the billing cycle, we will view them as active and your bill will automatically adjust.
Leo‘s billing cycle is on the 15th of each month. On the 29th he adds 1 new user. Busybusy will automatically detect that new user and adjust his bill accordingly.
Every month our app will detect which users were active and which were not. When we detect users that become inactive, we will automatically remove their cost from your next month’s bill. We will detect and add any new users.
Leo has a seasonal crew of 5 employees. For his September billing period, those 5 users logged no time. Busybusy automatically processes them as inactive and takes them off Leo’s next bill.
In December, those users log time and become active. At the end of the billing cycle, they are automatically detected and added to Leo’s bill. Their data continues to track, sync, and report as usual.
Each billing period starts on the day of the month you activated your account. You will be billed the following month on the same day.
Leo signed up for a Pro plan on May 25th. On June 25th, busybusy’s app will process how many active users he had from May 25 - June 25, then his card will be billed automatically.
Annual billing is available at a lower rate than our monthly per user cost. Contact us for more details.
You can cancel your paid busybusy account at any time. An account canceled at any point in the billing cycle will be charged for all active users at that time. Even if the account is only one day into the billing cycle.